Install refusing, a channel page that will not settle, or a guide that does not match what the service shows today? Write to us. Real humans read everything, and download problems get priority.
Email us
- Download and site help: [email protected]
- Guides, corrections and everything else: [email protected]
Before you write
Most streaming trouble is answered in the blog's buffering and common problems guides: reload the channel page, check the connection, and try again a minute later at busy start times. If your message is about a specific channel, tell us which channel page, which match, and roughly when, so we can check the same page on our phones.
Response times
We reply within two working days, usually faster. The service itself, its agenda and its channel programming belong to the service's own operators; we cannot change those from here.